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Noticeboard

Change of Address

Have you changed your address or phone number recently? Please remember to let us know. We find often that the phone numbers given to us initially when patients register are not up-to-date when we try to make contact.

Out of Hours

 

During these times if you telephone 0131-663-1051 you will be given information on how to contact the out of hours service.

 

Appointments

For routine appointments please telephone 0131-663-1051. The receptionist will give you the first available appointment with the doctor of your choice.

 

 

Home Visits

 

The doctors will visit patients who cannot manage to attend the Medical Centre. For routine house calls, please telephone 0131-663-1051 (preferably before 10.00 am) and leave your information with the receptionist.

CARERS

Are you a carer? Or do you think you might be a carer? Do you have someone who looks after you?

Please let us know if you have recently taken on this role so that we can add you to our Carer's register. It also means that you will be eligible for a free flu vaccination over the winter to protect yourself and the person you are looking after...

If you would like any information or advice please contact Claire at VOCAL on 0131 663 6869

Did you know...

The Practice has recently started a Patient Participation Group to work along with the GP's and practice staff to provide a patient persepective on the healthcare services we offer to the community.

If you would like to be part of this group please contact Sandra Allan, Practice Manager either in writing to Blackcot. Mayfield Dalkeith Midlothian EH22 4AA or by phone 0131 561 9215.

Blue_Locked_FolderConfidentiality

We are properly registered as data users under the Data Protection Act. As such, personal records are held in both computer and paper form. For your present and future treatment, your personal and care details will be documented. This may be on paper (your medical records) or on a computer database. At all times great care is taken to ensure that high standards of confidentiality are maintained in respect of records held.

We use the information, which we hold on patients for their benefit – e.g. reviewing and monitoring patients with a particular condition. We may also use the information for other reasons such as internal practice research, audits, training and planning purposes. All staff are bound by the current Data Protection Act and confidentiality is maintained at all times. The Act gives you the right of access to your information, held on paper and electronically. You may ask to see your records about your health.

Please note that in order to cover administration costs a fee may be payable for this service. All charges are laid down in the Data Protection Act. From time to time, staff from NHS Lothian may join our own staff to help us review and update our systems.

In order to carry out this work a small number of NHS Lothian staff may to be given access to patient information. They are each bound by patient confidentiality agreements.


The Freedom of Information Act (Scotland) Act 2002

This Act recognises that members of the public have a right to know how public services are organised and run. Newbattle Medical Practice is obliged under the Act to respond to requests about recorded information that it holds. The Act creates a right of access to that information, subject to certain exemptions. If you would like more information on your right to access information under either of these Acts please ask to speak to the Practice Manager who will be happy to discuss your query.

 
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